Design at the Customer Interface (DatCI™) Process

Improve drilling economics through solution optimization 

With various drilling applications around the world, there is no one-size-fits-all solution. Our unique Design at the Customer Interface (DatCI™) process involves highly trained Application Design Evaluation (ADE™) specialists located around the globe. These specialists collaborate directly with customers to provide application-specific solutions.

These specialists integrate local knowledge with some of the industry’s most powerful software, collaborating with customers to provide a tailored solution to their drilling, reaming, and coring needs. Furthermore, the manufacturing team is organized to deliver best-in-class cycle times allowing our customers to realize performance benefits quickly.

OPPORTUNITY IDENTIFICATION

We collaborate with operators to discuss future targets and challenges. Our goal is to optimize efficiency and performance in subsequent cycles.

Application Intelligence

We work directly with operators to understand their operation, from offset performance to mineralogy, rigs, and drilling tools that all play a role in drilling performance. Determining key performance indicators (KPIs) to understand operator expectations is equally important.

Locally Optimized Solutions

Our local experts design tailored solutions using advanced simulation software. They use their knowledge to maximize drilling efficiency and performance.

Superior Execution

We establish drilling parameters, expedite custom manufacturing, and deliver solutions to rig sites. Monitoring performance and collecting data are crucial during this phase.

Performance Analysis

We compare predicted performance with actual results, prepare case histories, perform field analytics, and capture lessons learned for continuous improvement.